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COVID 19 UPDATE
Precise TGA Compliant Hand Sanitiser now in stock - no buy quantity restrictions. Available in 500ml and 3 litre - see here
High quality Level 2 Surgical Face Masks now in stock - 10 box maximum buy. Available in boxes of 50 - see here

Medione Customer Service

PRIVACY POLICY

Medione values your right to privacy. When we receive a purchase from you from our website or any data via e-mail we acknowledge that all information will be treated as private and confidential and shall not be released to others. We do not sell or share our customer lists with anyone.

SECURITY

We want you to feel secure and confident when shopping with us. It is in our vested interest that you are a happy customer and return to visit us in the future. We offer you secure credit card payment services.

DISCLAIMER

The information on this website is accurate at the time of publishing and is a general guide only. It is the responsibility of the internet user to make their own decision on the accuracy, reliability and correctness of the information found. Medione specifically disclaims any liability, loss or risk, personal or otherwise, which may be incurred as a consequence, directly or indirectly from viewing this site.

DELIVERY INFORMATION

We deliver to all areas within Australia  with estimated delivery time from 1 to 7 working days depending on locations. Most orders will be shipped the same day if received before 3.00pm. Medione has a flat rate for freight of $14.50 plus GST per order (average order), orders over $350 excluding GST are freight free (Australia only). Medione has a minimum order value of $75 excluding GST.  Medione reserves the right to provide a freight quote for large or particularly heavy orders.

RETURNS AND REFUNDS

If you find that your goods are damaged in transit, please contact us immediately so we can assess the situation. Due to strict hygiene measures we cannot accept returns on our range of products. No returns will be recognised after 7 days of receipt of goods unless faulty. A restocking fee may apply.

 

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