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Shipping Policy

DELIVERY INFORMATION

We deliver to all areas within Australia with estimated delivery time from 1 to 7 working days depending on locations. Most orders will be shipped the same day if received before 3.00pm. Medione has a flat rate for freight of $14.50 plus GST per order (average order), orders over $350 exluding GST are freight free for Australia only. Medione has a minimum order value of $75 excluding GST.  Medione reserves the right to provide a freight quote for larger, unusually heavy or long distance orders.

RETURNS AND REFUNDS

If you find that your goods are damaged in transit, please contact us immediately so we can assess the situation. Due to strict hygiene measures we cannot accept returns on our range of products. No returns will be recognised after 7 days of receipt of goods unless faulty.

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